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DriveLock Support 

Get in touch with us.

Fully supported

We are here for you

We want to offer our customers the best service around our security solution. If you have any questions, our team will be happy to help you find a solution. If you are receiving first level support through one of our partners, please contact them.

How to reach us:

Service Desk 

If you have a maintenance contract with DriveLock, open a ticket here.

To support request

Knowledge Base

Quick support and technical documentation is available in our DriveLock Knowledgebase.

To knowledge base

User Voice

Share your opinion and give feedback about our products. You can also vote on other users' ideas.

To customer forum

Further Services


Request access to the Service Desk


Here you request your individual access data to the DriveLock Service Desk. We only grant access to customers and partners with an active DriveLock maintenance contract.


DriveLock erhält von Teletrust das IT Security Siegel - made in Germany microsoft-gold-partner-845x680-1 Mitgliedschaft ACS DriveLock ist Leader im Bereich Data Leakage Loss Prevention in Deutschland Mitglied TeleTrust Mietglied bitkom DriveLock erhält von Teletrust das IT Security Siegel - made in EU DriveLock mit seiner Endpoint Protection Platform gewinnt den InfoSec Award des Cyber Defense Magazine Techconsult: Professional User Rating Security Solutions 2022- DriveLock als Champion in Lösungsbereich Endpoint Protection BDSV Mitglied