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DriveLock FAQ

Answers to the most frequently asked questions can be found here. Additional help and information can be found in our Knowledge Base and the customer forum.

If you can't find the information you are looking for, please contact our support team.

Remote access

Assistance

You can give our support team remote access to your computer for troubleshooting using our remote access tool. To start the remote access tool click here and run the program inside your browser (Download as ZIP File). No installation is necessary. Our support team will provide you with the required Session ID.